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DIGITAL SKILLS

Privacy Policy

What Data is Collected?
Contact North | Contact Nord’s web apps do not require registration and no personal identification information is collected. We collect ChatGPT interaction logs, which includes queries made and responses received, and Google Analytics data.

How is ChatGPT Collected Data Used?
The collected data is used to facilitate the interaction between the user and ChatGPT, improve app functionality, and for analytical purposes to enhance user experience. We do not use this data for advertising or other commercial purposes.

How is Google Analytics Data Used?
We utilize cookies and similar technologies employed in analytics to gather data that helps us comprehend visitor interactions with our web apps. This information provides valuable insights, enabling us to enhance their content and develop improved features to better your experience.

Certain cookies and technologies assist our web apps in understanding visitor engagement with their services. For instance, Google Analytics utilizes cookies to gather data and report website and app usage statistics without identifying individuals. The primary cookie, ‘_ga’, used by Google Analytics, helps us differentiate between visitors and has a lifespan of 2 years. Any Contact North | Contact Nord websites and apps employing Google Analytics use the ‘_ga’ cookie. Each ‘_ga’ cookie is specific to its website or app, meaning it cannot track a user or browser across unrelated websites or apps.

Where is Our Data Stored?
Our data is stored on secure servers in Canada. Google Analytics data is stored on secure Google data centre servers.

Is User Data Utilized to Train ChatGPT?
No, we do not grant permission to OpenAI to utilize user data to train ChatGPT. OpenAI is a company focused on artificial intelligence research. It’s known for creating advanced AI models, including ChatGPT.

Is Any Data Shared with Third Parties?
Interaction data that is sent to ChatGPT is shared with OpenAI and Quickchat as it is necessary for the app to function. OpenAI retains this data up to a maximum of 30 days to ensure it does not violate their appropriate usage policies.

Google Analytics data is shared with Google for the purpose of enabling the Google Analytics dashboard. No personal identification information is collected or shared with Google to facilitate this process.

What Happens if Users Upload Copyrighted Content?
If users upload copyrighted content, it is treated as interaction data and is covered by this Policy.

How is User Data Protected?
We implement robust security measures such as encryption, secure data transmission, and secure storage practices. Regular security audits are conducted to ensure the ongoing safety of user data.

How Long is Data Stored for Users?
Anonymous user queries are stored only as long as necessary to provide our services effectively, typically not exceeding one year. After this period, the data is deleted.

What Rights Do Users Have Regarding Their Data?
Users can contact our support team to request the data we collected to be deleted. Requestors must provide the date and description of their queries as Contact North | Contact Nord does not have any other method of locating it.

How are Users Notified of Changes to the Data Security and Privacy Policy?
Updates to the Data Security and Privacy Policy are posted on our websites and, where appropriate, through a notification within the apps.

Contact Information for Privacy Concerns
Users with privacy concerns can reach us via email at privacy@contactnorth.ca.

Compliance with Data Protection Regulations
Contact North | Contact Nord’s apps comply with major data protection regulations like GDPR and CCPA. Contact North | Contact Nord has measures in place to ensure users’ rights under these regulations are respected.

What is Contact North | Contact Nord’s Privacy Policy?
Please see https://contactnorth.ca/privacy-policy.

What is OpenAI’s Privacy Policy?
Please see https://openai.com/policies/privacy-policy.

Disclaimer

The content on this website is for informational purposes only and does not constitute professional or academic advice.

You may want to consult your teacher, professor, instructor, tutor or counselor before making any decisions based on the information provided on this website.

We do not warrant or guarantee the accuracy, completeness, reliability or suitability of the information on this website.

We are not liable for any damages, injuries or losses that may result from using this website or following any of its recommendations on how to improve your digital skills.

Chat questions are anonymous but may be read by our staff. By using this website, you give us permission to use your questions for research and product improvement.

This website may be used by anyone but follow up, personalized support is only available to residents of Ontario, Canada.